Frequently Asked Questions
Find quick answers about shipping, payments, returns, tracking, warranty, and customer support.
How long does delivery take?
Orders are usually prepared within 24–48 hours after payment confirmation.
- European Union & Switzerland: 8–10 business days
- United Kingdom: 6–10 business days
- South Africa: 8–12 business days
Delivery times may vary slightly depending on your location and courier operations.
How much does shipping cost?
We offer free shipping on orders over €30. Orders below this amount will have the applicable shipping fee displayed during checkout.
All prices on our website include VAT, where applicable.
How can I track my order?
Once your order has been shipped, you'll receive a confirmation email containing your tracking number and tracking link.
You can use the tracking link to monitor your shipment until it arrives.
What payment methods do you accept?
We accept secure payments through:
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Every payment is encrypted and securely processed.
Can I change or cancel my order?
Please contact us immediately at contact@mireazia.com.
Orders can only be modified before they have been shipped.
What is your return policy?
We offer a 60-day satisfaction guarantee.
Returned items must be unused, unwashed, and in their original condition.
How do I start a return?
Contact us at contact@mireazia.com with your order number and reason for the return.
Approved refunds are typically processed within 5–10 business days after inspection.
What if my order arrives damaged or incorrect?
Please notify us within 7 days of delivery and include your order number along with clear photos.
We'll arrange a replacement or refund as quickly as possible.
Do you offer exchanges?
We currently do not offer direct exchanges.
You may return an eligible item for a refund and place a new order.
Are your products covered by warranty?
Yes. Every women's top is covered by our 30-Day Quality Assurance Warranty against manufacturing defects.
Do you ship internationally?
Yes, we currently ship to:
- European Union
- Switzerland
- United Kingdom
- South Africa
For other destinations, please contact us at contact@mireazia.com.
How can I contact customer support?
We're happy to help with orders, shipping, returns, warranty claims, and product questions.
Email: contact@mireazia.com
Phone: +39 3134873662